Photo ID
A government-issued photo ID for your records.
Patient Info
For Our Patients
Everything you need for a smooth, comfortable visit to our Burnaby Metrotown dental clinic.
Getting started
Your first visit
We want your first appointment to feel calm and unhurried. Here is what to expect and what to bring.
Arrive about 10 minutes early
Allow time to settle in and complete any paperwork.
Bring photo ID and insurance details
We can verify coverage and direct-bill where possible.
History review and a gentle exam
A thorough, comfortable look at your teeth and gums.
Clear options before treatment
You decide with clear information and without pressure.
Common questions
What should I bring?
Please bring photo ID, insurance or CDCP details, a list of medications, and previous dental records or x-rays if available.
Do you accept walk-ins?
Visits are primarily by appointment so we can give you our full attention. For urgent needs, call ahead and we will do our best to find a suitable time.
How do I get there from Metrotown Station?
We are near Metrotown SkyTrain Station at #103-6411 Nelson Ave, Burnaby. Please check the map or call us for directions.
What to bring on your first visit
Insurance / CDCP details
Your plan information so we can verify coverage.
List of current medications
Include any medications you are currently taking.
Previous records or x-rays
Bring prior dental records or images if available.
Canadian Dental Care Plan (CDCP)
We accept CDCP. Ask our team how your coverage may apply to your treatment and what information to bring.
New patients welcomeContact our teamPayment
Insurance & payment
We accept CDCP and most major insurance plans. Our team can help verify available coverage and explain the payment arrangements available for your treatment.
Post-operative care
Healing well at home is part of treatment. Your dentist will provide instructions specific to your procedure; call us if something does not feel right.
After extractions & surgery
Follow the written instructions provided for bleeding, swelling, rest, food, and cleaning the area.
Crowns, fillings & sensitivity
Temporary sensitivity can occur; contact us if your bite feels uneven or discomfort does not improve.
Implant & PRF recovery
Protect the treatment area and follow the cleaning, medication, and follow-up directions provided by your dentist.
Urgent care
604-439-0500Dental emergencies
In pain or had an accident? Call 604-439-0500 and we will do our best to guide you and arrange urgent care promptly.
Planning your visit
Getting here
We are near Metrotown SkyTrain Station at #103-6411 Nelson Ave, Burnaby. Call us if you would like directions.
Accessibility needs
Tell our team about any mobility, communication, or comfort needs before your visit so we can plan with you.
Appointments open
Questions before your visit?
Call us or request an appointment — our team is happy to help before you come in.